Bisevo Integration – Terms of Use
Last updated: August 17, 2026
These Terms of Use (“Terms”) apply to the integration provided by Bisevo Business Evolution AB (“Bisevo”, “we”, “us”) between Microsoft Dynamics 365 / Microsoft Dataverse and Bisevo’s software-as-a-service platform (“Bisevo.SaaS”).
The integration (“Integration”) allows data and events to be exchanged between the Customer’s Microsoft environment and Bisevo.SaaS.
By installing or using the Integration, the Customer (“Customer”, “you”) agrees to these Terms.
1. Bisevo.SaaS Subscription
The Integration is designed to work together with Bisevo.SaaS and requires an active Bisevo.SaaS account and subscription.
Bisevo.SaaS is a paid service. The Integration itself is provided by Bisevo at no additional charge as part of an active Bisevo.SaaS subscription.
Pricing and other commercial terms for Bisevo.SaaS are set out in the Customer’s applicable offer, order, subscription, or other agreement with Bisevo.
Microsoft licenses, capacity, usage fees, and other third-party costs are not included and remain the Customer’s responsibility.
2. Right to Use the Integration
Bisevo grants the Customer a limited, non-exclusive, and non-transferable right to install and use the Integration for the Customer’s internal business purposes.
The Integration may only be used:
- with an authorized Bisevo.SaaS account;
- within Microsoft environments that the Customer owns or is authorized to use; and
- for the purpose of connecting those environments with Bisevo.SaaS.
The right to use the Integration depends on an active Bisevo.SaaS subscription and ends when the applicable subscription ends, unless otherwise agreed in writing.
The Integration and Bisevo.SaaS remain the property of Bisevo and/or its licensors.
3. Implementation and Other Services
Unless otherwise stated in the Customer’s agreement with Bisevo, access to the Integration does not include implementation, configuration, customization, data migration, training, consulting, or other professional services.
Such services may be provided separately and may be subject to additional fees.
4. Customer Responsibilities
The Customer is responsible for its own Microsoft Dynamics 365, Dataverse, and Power Platform environments, including:
- required Microsoft and third-party licenses;
- user permissions and access rights;
- configuration and security settings;
- credentials, service accounts, and application users;
- the quality and accuracy of data provided through the Integration; and
- ensuring that it has the right and lawful basis to process and share data through the Integration.
The Customer must not use the Integration in a way that violates applicable law, infringes third-party rights, or creates a security risk for Bisevo, Bisevo.SaaS, or other customers.
5. Acceptable Use
The Customer must not:
- reverse engineer, decompile, or attempt to obtain the source code of the Integration, except where such restriction is prohibited by applicable law;
- modify, copy, resell, sublicense, or distribute the Integration without Bisevo’s written permission;
- use the Integration to develop or provide a competing product or service;
- bypass or interfere with security, authentication, or access controls; or
- intentionally use the Integration in a way that could damage or disrupt Bisevo.SaaS or other systems.
6. Data and Privacy
The Integration exchanges data between the Customer’s Microsoft environment and Bisevo.SaaS as necessary to provide its functionality.
The Customer remains responsible for the data it chooses to process through the Integration and for ensuring that such processing is lawful.
Where Bisevo processes personal data on behalf of the Customer, such processing is governed by the applicable data processing agreement (“DPA”) between Bisevo and the Customer, where required.
Bisevo’s processing of personal data is also subject to Bisevo’s applicable privacy policy.
7. Security
Bisevo takes reasonable technical and organizational measures to protect the Integration and Bisevo.SaaS.
The Customer is responsible for maintaining appropriate security within its own Microsoft environment and for protecting accounts, credentials, tokens, and other access information.
Bisevo may temporarily suspend access to the Integration where reasonably necessary to address a security risk, suspected unauthorized use, or a legal requirement.
8. Updates and Compatibility
Bisevo may update or modify the Integration from time to time, for example to improve functionality, security, or compatibility with Bisevo.SaaS and Microsoft services.
Microsoft and other third parties may also make changes to their services that affect the Integration.
Bisevo will make reasonable efforts to maintain the Integration but cannot guarantee compatibility with every Microsoft version, configuration, customization, or third-party component.
The Customer may be required to install updates or make reasonable configuration changes to continue using the Integration.
9. Availability and Warranty
The Integration is provided on an “as is” and “as available” basis, unless otherwise agreed in writing.
Bisevo will use reasonable care in providing and maintaining the Integration but does not guarantee that it will always be available, uninterrupted, or error-free.
To the extent permitted by applicable law, Bisevo does not provide any warranties beyond those expressly stated in the Customer’s agreement with Bisevo.
10. Limitation of Liability
To the extent permitted by applicable law, Bisevo is not liable for indirect or consequential losses resulting from the use of, or inability to use, the Integration, including loss of profit, revenue, business opportunities, or data.
Bisevo is not responsible for issues caused by:
- the Customer’s Microsoft environment or configuration;
- incorrect or incomplete Customer data;
- third-party products or services;
- changes made by Microsoft or other third parties; or
- use of the Integration contrary to these Terms or Bisevo’s instructions.
Where the Customer has a separate agreement with Bisevo containing limitations of liability, those limitations will apply.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.
11. Suspension and Termination
The Customer’s right to use the Integration ends when the related Bisevo.SaaS subscription ends, unless otherwise agreed in writing.
Bisevo may suspend or terminate access to the Integration if the Customer materially breaches these Terms, uses the Integration unlawfully, or creates a material security risk.
When the right to use the Integration ends, the Customer must stop using it and, where applicable, remove it from its Microsoft environment.
12. Changes to These Terms
Bisevo may update these Terms when reasonably necessary, for example due to changes in the Integration, Bisevo.SaaS, applicable law, security requirements, or third-party services.
The latest version will be made available through Bisevo’s website, Bisevo.SaaS, together with the Integration, or through another appropriate channel.
For material changes, Bisevo will provide reasonable notice where required by applicable law or agreement.
13. Other Agreements
These Terms apply specifically to the Integration.
The Customer’s use of Bisevo.SaaS may also be governed by an offer, order, subscription agreement, service agreement, DPA, or other written agreement with Bisevo.
If these Terms conflict with a separately signed agreement between Bisevo and the Customer, the separately signed agreement will take priority for the matter in question.
14. Governing Law
These Terms are governed by Swedish law.
Any dispute relating to these Terms will be handled by the competent courts of Sweden, unless mandatory law or a separate written agreement between Bisevo and the Customer provides otherwise.
15. Contact
Questions regarding these Terms or the Integration can be directed to:
Bisevo Business Evolution AB
www.bisevo.se
Customers may also contact Bisevo through their usual Bisevo contact or through Bisevo.SaaS.